Roughly 2.3 million individuals throughout the UK haven’t obtained a reimbursement for flights they may not take within the final yr, in line with new analysis from Which?.
Because the UK went into its first lockdown in the midst of March final yr, tens of millions of individuals have had flight bookings that weren’t cancelled by the airline, however for causes that have been usually out of their management they may not take, which means that they weren’t legally entitled to a refund or assured a profitable declare by their journey insurance coverage or financial institution.
Analysis from the buyer champion has discovered that roughly 2.3 million individuals throughout the UK have been omitted of pocket for flights that weren’t cancelled, regardless of circumstances usually which means they moderately – or in some instances, legally – couldn’t journey to their vacation spot.
Beneath EU 261 rules, passengers flying on an EU-based service or flying from a rustic within the EU are entitled to a full refund inside seven days if their flight is cancelled by the operator, however the rules don’t presently provide passengers any safety if their flight will not be cancelled.
Nonetheless, in some circumstances the place passengers